2007-06-28

CodeGear Encore - The (non) Replays

As you may have noticed, CodeGear finally placed the replays online. Well, I'm not even going to mention that the initial plan was to have those available only to registered Delphi Customers as it was in those terms that the event took place... (Well, it seems I did mention it, but I have no problem that it's available for everyone!)

What I'm complaining here is about the lousy job done that took them 3 whole months to do!

Sure, I know that CodeGear has been busy but did they really need 3 whole months between the CodeRage Encore event and this (let's be nice) publishing of the sessions?

I mean: where are the download links? Only choice is to view online. But much worst than that, try and position the video replay cursor somewhere in the timeline: it will never be where you put it, thus completely preventing you from skimming those contents...

Three months ago, when the event took place, I saw what looked like a bug; I tried to get the presenter to repeat the steps but that didn't seem to reproduce the bug; since we had already been promised the replays before the event started, I didn't worry too much. I though: I'll wait for the replays and try and see if I did really see a bug in action and if true, I'll report it, if not, no further action will be needed.

Well, never in a million lifetimes would I think that publishing those replays would take 3 whole months and, worst, that after those 90 days, the job would still be done in a very amateurishly way...

CodeGear, this is not the way to tell us customers that one of your goals is quality: doing a bad service and taking so long to do it so bad is not what I or many others would call quality...

BTW: Should the responsible at CG want to at least fix the skimming bit, it has to do with the many files that Camtasia uses and the different ways of indicating the video size: you can't re-use them for other presentations unless they have the exact same duration, otherwise you'll end up in the mess you have managed to do...

3 comments:

Anonymous said...

Thanks for your honest opinion. It's always nice to read from you.

CG should ditch InterWise RIGHT NOW! The sound sucks like it's not even funny.

And the client freezes most of the time. I even missed the Delphi Hour with the Feeddemon guy because the freaking interwise would freeze and stop working!

sman said...

Well I guess you just didn't care to ask. I asked and was given a URL to download the replays back in March, March 16th is the date I have for my downloads.

As for the quality that was the first go at this web based conference and while I agree that the quality wasn't great then the web based presentation s of June where much better in quality (at least the ones I listened to).

Here was my 2 cents. Keep on blogging.

Cheers,

Sourena

Fernando Madruga said...

Well, sman, you're guessing wrong! :)

I *did* ask in several places from some people's blogs (think DavidI and Nick Hodges if memory serves me) and even on DevNet as comments on related posts.

I did *not* e-mail someone at CG directly as I believe that would be too intrusive.

Perhaps that's the CG way: all developers are equal but those who e-mail them to ask for what they were promised and not given are more equal than others... :)

Besides, the least I'd expect from a "where developers matter" company would be to not have the developers bug them so they could fulfill their promises. And even then, it looks as they didn't think that instead of providing someone the download links, they could have instead made them available to everyone...

Last I checked (just now), they still haven't included download links in the article.

I have now used the form at Anders Ohlsson's blog to ask him to provide the links for everyone and not just those who e-mail and ask for it...